Accidentally Syncing an Invoice
I accidentally approved an invoice. Can I undo it?
Once an invoice is synced, it can't be fully 'reopened' - that's by design to keep your books and the AP Automation Platform in sync. But don't stress!
If you need to adjust something, a Super Admin can use the 'Modify' function to update the numbers in the AP Automation Platform, for reporting. Everything gets logged in a change log (who changed what, when), so there's full transparency.
For big changes, give your bookkeeper a heads up too. And if you're not a Super Admin, reach out to us and we'll help sort it out!
If you need to adjust something, a Super Admin can use the 'Modify' function to update the numbers in the AP Automation Platform, for reporting. Everything gets logged in a change log (who changed what, when), so there's full transparency.
For big changes, give your bookkeeper a heads up too. And if you're not a Super Admin, reach out to us and we'll help sort it out!